Return Policy
Returns
Returns must be made within 30 days. Returns will be accepted postmarked within 30 days of the delivery date, and you are responsible for shipping. After 30 days no refund will be issued.
Damages must be reported within 3 days of receiving the merchandise or it cannot be returned for a refund or replaced. Contact us thecampuscolors@gmail.com
No refunds of original shipping (if applicable), and the cost will be deducted from your refund to the original payment.
Refunds are issued to your original payment method or in the form of online credit. If this is not possible, returns will be issued as store credit. Refunds cannot be returned to alternate cards or different forms of payment.
If you would like to make a refund in the form of store credit, we will give you an additional $5 credit for the return. One credit per original order only.
To be eligible for a return, your item must be unused and in the same condition that you received it -that is - new condition; unworn, unwashed, and with all tags attached. Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains or damage will be subject to refusal. Any item that is damaged must be reported within 3 days to be returned.
Final Sale items cannot be returned, refunded, or exchanged.
Gift cards cannot be returned or refunded.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. If you have any problems, please contact us @ thecampuscolors@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. We will gladly help you get the size right - you can exchange the item by letting us know! If you need to exchange it for the same item, send us an email at thecampuscolors@gmail.com, and we will instruct you on exchanges.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping
To return your product, you should mail your product to 690 Ponce de Leon Dr, St. Petersburg, FL 33715 , United States
You will be responsible for paying for your own shipping costs for returning your item. Original Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.